Consumers Area

Would you like to access your personal data?

Under this section you can find all the necessary information about what data we hold on our databases and how to access your personal data held by CRIF Decision Solutions

Data Controller

CRIF Decision Solutions is the data controller of the CACHE Pet and the Sherlock Footprint database services. These are important resources in the fight against insurance fraud.
CACHE Pet is a database containing records of pet claims submitted to insurance companies and the Sherlock Footprint database holds records of the enquiries made of the Sherlock service by insurance companies and companies working with insurance companies.


Data Access Request

If you wish to find out what information is held about you on the CACHE Pet and Sherlock databases please complete a Subject Access Report form to access your personal data:
1. Download this form and fill it in with the necessary information
2. Attach a copy of two of the listed identification documents
3. Process the requested payment according to the instruction in the form below
4. Send the request and the documentation mentioned under point 1. 2. and 3. to the following email address: requests.uk@crif.com or to the address stated on the form.

A reply will be made within 40 days of receipt of the completed form, identification and fee.

Complete the form