Speed up your digital transformation
Embracing open insurance means insurers can give their customers a highly connected and personalised experience. The insurance buying experience can be transformed with many manual processes replaced seamlessly with automation. Armed with real time data and digital insights the insurer can rapidly understand the risk and provide the customer with the right cover at the right price.
New levels of ongoing customer engagement can be achieved through insurer collaboration with ecosystem partners and the offer of tailored and innovative added-value services, at the right time for the customer with the right fit for their lifestyle.
- Onboard new customers in a digital environment equipped with the ability to upload documents, verify identity, undertake credit, anti-fraud and anti-money laundering checks and digitally sign documents. The quotation process is transformed by open banking data allowing the insurer to rapidly understand the customer and risk and provide the right cover at the right price.
- Boost customer perception of value and improve retention rates through the potential for proactive, targeted communication and marketing of services at the right time for the customer and with the right fit for their life-style.
- Seize market opportunities and diversify your offerings in order to attract and service new customer segments with innovative digital and on demand insurance products, allowing customers to purchase the cover they need instantly, for as long as required.
- Expand your distribution channel and proposition range through the development of ecosystem partners, such as retailers, banks and Telcos, where products and services can be inter-linked and offered seamlessly.
- Enhance your customer relationships further with the provision of added-value digital apps to personal and commercial lines customers designed to provide tailored financial information and advice.
- Reduce operating costs through greater speed and efficiency, reduced duplication of effort and manual intervention and straight through processing.
Improve your customer experience and generate a fast and continuous innovation process with CRIF open collaborative platforms.
