Safely identify new customers acquired online
PHYON is CRIF’s solution for Phygital Onboarding processes, supporting companies that want to interact remotely with their existing customers and prospects to perform sales processes through user-friendly and efficient digital channels, reducing process completion times and friction points for the user.
Ensure optimal user journeys, which can be adapted to the most common use cases in different countries and markets, improving the customer experience: from engagement to digital identity verification and signing of the contract.
The architecture is based on the best technologies through CRIF solutions and those of Inventia, a CRIF company and leader in Visual Engagement & KYC solutions for Digital Onboarding. PHYON integrates data, collaboration tools and cutting-edge infrastructure, supporting customer recognition/identification processes in line with IT security and compliance requirements, including KYC.