Video interviews & podcasts


PODCAST | Open Banking Expo Unplugged: Lessons learned about data

In this episode of Open Banking Expo Unplugged, head of content Ellie Duncan talks to Sara Costantini, director of global fintech CRIF, about the company’s longer term growth plans, following the acceleration of Open Banking adoption during the pandemic. She also discusses the prospect of Open Finance overtaking Open Banking and why ‘data is gold’.
Finally, Costantini predicts how financial institutions will be using data five years from now.

Listen to the podcast

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    By POST: Data's impact on pet insurance

    Sara Costantini, Director at CRIF Decision Solutions Ltd, discusses with Post commissioning editor Cecile Brisson how data could revolutionise the pet insurance market. A holistic view of the customer is instrumental in cutting costs, adapting service and setting premiums, she argues, noting that telematics and databases have already profoundly changed the motor sector.

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    Turn fragmented information and high volume data into actionable knowledge

    When it comes to fraud prevention, there are plenty of methods and industry standards available on the market, but organisations are still falling prey to fraud because fraud patterns evolve and become more sophisticated, and the object of organised gangs. Moreover, fraudsters attack the insurance industry whenever data sharing, miscommunication and exchange of information do not work effectively.
    What are the benefits of sharing information among industry members? How insurance companies can increase their competitive edge?
    Watch the interview with Sara Costantini, Managing Director of CRIF Decision Solutions Ltd. with the Daily Telegraph.

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    by Post: Tackling the emerging threat of commercial lines fraud

    Employers’ and public liability are areas that have increasingly become targets for fraudsters, amid a crackdown on personal lines fraud by the general insurance industry and the regulator.

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    by Post: Spotlight on pet insurance fraud

    Only one-fifth of the UK population purchases insurance for their pet, yet incidences of fraud are soaring, from £420,000 in 2009 to nearly £2m in 2014. What are the different types of fraudulent claims and how is the industry tackling them? What does CRIF do in the pet insurance arena?

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    by Post: What next for personal injury claims?

    The last two years have seen seismic changes in the way the industry handles personal injury claims. Government reforms were introduced to tackle the dysfunctional motor insurance market and positively impact motor insurance premiums. The focus on regulating whiplash claims in particular has been welcomed, but has it been successful?

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    Improving fraud detection in commercial lines

    Sara Costantini, director at CRIF Decision Solutions, discusses the topic of fraud in the commercial space with Post commissioning editor Cecile Brisson.
    Focusing in on the recent survey that Post carried out in association with CRIF, Sara Costantini offers her insights into why commercial is possibly lagging behind other markets in fraud detection; and whether lessons could be learnt from the personal lines space to speed up parity.
    So where are the future priorities? What can be done to combat commercial insurance fraud? Watch the video interview to discover more


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