Improving fraud detection in commercial lines

Sara Costantini, director at CRIF Decision Solutions, discusses the topic of fraud in the commercial space with Post commissioning editor Cecile Brisson.
Focusing in on the recent survey that Post carried out in association with CRIF, Sara Costantini offers her insights into why commercial is possibly lagging behind other markets in fraud detection; and whether lessons could be learnt from the personal lines space to speed up parity.
She highlights how a lack of database and shared information do not help, adding the role of brokers add an extra dynamic in most commercial business. So where are the future priorities? What can be done to combat commercial insurance fraud?

Watch the video interview to discover more