VITUAL, November 17, 2020

CRIF will sponsor the Customer Care Awards at the 2020 British Insurance Awards organised by Insurance POST.

This year more than ever, businesses need to refocus on customer care. CRIF believes that during this unprecedented situation, which has caused a high level of pressure and disruption, insurance companies must commit to finding new ways of putting their customers at the heart of what they offer.

CRIF is delighted to be part of the celebration of the most outstanding examples of customer care in the insurance industry and, in particular, the impact of an innovative customer care strategy on both retention levels and customer satisfaction.

Congratulations to all of the shortlist!