The intuitive user interface and ease of integration with case management systems help reduce costs and effort whilst still delivering verification services and reporting.

Key features

The new CRIF Decision Hub is the result of years of analysis and work to bring together all the requirements of CRIF customers into a single product.

  • Innovative: a number of aspects have been reengineered to enhance the user-experience, including the look and feel, the method for resetting passwords, user administration features, and the option of assigning multiple profiles.
  • Responsive: the layout self-adapts to any device to maintain a high level of usability without the need to download additional apps for each device or connect to a mobile-only website. A one stop shop for all CRIF services.
  • Easy to use: the research and development unit worked hard to create functionalities that are easy to use, simple to understand and as intuitive as possible.
  • Secure: access to the website is password-protected, with communications through an https connection.

Visit the CRIF Decision Hub


This brochure provides a complete overview of the CRIF Decision Hub as well as related products and services designed to effectively assess risk and prevent fraud.

Products and Services


The CACHE PI service enables insurers to search the Claims and Underwriting Exchange Register Personal Injuries database (CUE Search) and obtain a full report of the personal injury claims history of a given individual. It holds over 12.5 million personal injury insurance claims.


The CACHE Home service allows insurance companies to run a search in the the Claims and Underwriting Exchange Register Home database (CUE Search) and access a full report containing the home insurance claims history of a given individual. It holds over 7 million household insurance claims.

Sherlock Investigation

​Sherlock Investigation is designed to deliver, in one click, counter-fraud intelligence to the investigator. By consolidating best of breed data sets on a single screen, Sherlock supports around 100 UK insurers in speeding up the investigation process, delivering operational efficiencies, and reducing the time to collect and integrate key information.

ID Check

From a wealth of powerful data, an easy to understand identity verification and risk assessment report is produced. Combining a brief results summary with a detailed granular report, ID Check delivers identity verification tools which are both user-friendly and highly informative as well as a corresponding score.